FAQ

Frequently Asked Questions

When should I complete a Roadrunner Cares Referral?

When you know of a student with an acute, urgent, personal challenge that is out of the ordinary and might prevent the student from being successful at Butte College. If you are concerned the student needs a higher level of care please contact campus police.

Where can I find the Roadrunner Cares?

You can access the Roadrunner Cares Referral Form by clicking here,  Report It 

Can a student refer themself for a Roadrunner Cares?

Yes, a student may complete their own online referral by going to the Report It 

Will the student get immediate help if I complete a Roadrunner Cares referral?

Depending on the service provider, the student may be seen immediately or as soon as possible. Please include enough information about the student’s information and needs for the student service provider. If you have an immediate safety concern or emergency you should contact Campus Police at (530) 895-2311 or dial 9-1-1.

What kinds of services are available for students in need?

Students can receive services from Counseling & Advising, Disabled Student Programs and Services (DSPS), Roadrunner Hub, Safe Place and Wellness Program, Student Health Clinic, and Mental Health and Wellness. Student Success Services is also able to provide off campus resource referrals for students.

Who can I talk to if I have other questions about Roadrunner Cares?

You can reach the Roadrunner Cares Team by calling Maisue Thao at 530-895-2989 or email roadrunnercares@vbj4.com. 

Does Roadrunner Cares have an office?

Roadrunner Cares currently operates out of multiple offices, but you can reach us by emailing roadrunnercares@vbj4.com.