2016-17 Unit Plan
Custodial

Mission Statement

To provide innovative approaches and outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner.  To prepare and maintain campus facilities for athletic and approved special events. 

Program Description

The Custodial Department is currently cleaning 580,684 square feet of space with a staff of 22.5 custodians and 1 support technician.  This group also provides event support. Additional duties include furniture moving, recycling, waste management and archives support. 


Accountability for Previously Funded Items


Accountability Item 1

Increase three 10-month positions to 12-month positions


Amount: 16304.00
Used For Intended Purpose: Yes
Benefit

Deep cleaning occurs during the summer break. Full-time staff was needed to adequately provide this level of cleaning. This augmentation increases the deep cleaning time by 960 hours.



Student Learning/Administrative Unit Outcomes

The following are Administrative Unit Outcomes for the Custodial Department:

 


Standards/Goals for Student Achievement (OSLED Departments)


        

Standards/Goals for Student Achievement (All Other Departments)

The Custodial Department supports the college in meeting its student achievement standards by providing innovative approaches and outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner. While we are not directly involved with students earning degrees and certificates, we provide support indirect by fostering an environment conducive to student learning and achievement. The Custodial Department prepares and maintains campus facilities for athletic and approved special events.


Strategic Direction

The Custodial Department supports the Strategic Direction and Priorities by ensuring buildings are clean, sanitary and safe for faculty, staff and students. Specifically, the Custodial Department supports student success by enhancing a culture of completion and academic achievement (Initiative 1) and supporting student, faculty and staff success (Initiative 2). This is done by providing a safe, clean environment for the campus community.

In addition, the Custodial Department educates the campus community about the sustainable cleaning products we use and we inform the campus about our recyling efforts during Earth Day each year. This supports Strategic Initiative 5.


Program Review

The annual unit plan serves as the Custodial Department's Program Review.

The following are goals from the previous strategic plan and program review and the current status:


Department Goals

In addition to providing outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner, the Custodial Department goals for the year are as follows:


Future Development Strategies

Strategy 1 - Training

Provide training to promote safety and efficiency of the work force. Provide cross training within the area and provide in-house promotion opportunity to keep institutional knowledge within the department.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Enhancing a Culture of Inclusiveness

Supporting Rationale

Training of personnel allows the employees to be more efficient and safe in their daily activities and enables them to serve the campus community to higher level.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 2 - Green Cleaning

Continue to implement and expand green cleaning practices.


Initiatives
  • Modeling Sustainability

Supporting Rationale

Green cleaning practices promote campus health and sustainability because substances used are sustainable, non-toxic and non-butyl with low VOCs.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 3 - Student Employment/Internship

Employ and train students and provide internships whenever possible.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Inclusiveness

Supporting Rationale

Research has shown that students who are employed on campus have a much higher rate of success in their academic careers.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 4 - Workload Analysis

Analyze workloads and reorganize work assignments to optimize employee efficiency.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Inclusiveness

Supporting Rationale

As conditions change, work assignments may become unbalanced.  Analysis and reorganization will optimize employee effectiveness.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 5 - Inspections

Continue to implement standardized inspections to measure cleaning service levels using the APPA standards to benchmark against state and national sister institutions.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning

Supporting Rationale

Accurate measurement will allow more effective management of custodial operations.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 6 - Electric Hand Dryers

Continue the installation of electric hand dryers in lieu of paper towels in restrooms.


Initiatives
  • Modeling Sustainability

Supporting Rationale

Electric hand dryers are more cost effective than purchasing and disposing of the paper towels.  Electric hand dryers may provide enhanced services to the campus community at a lower cost.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 7 - Equipment Replacement

Continue a systematic program to replace and upgrade the custodial equipment.


Initiatives
  • Modeling Sustainability

Supporting Rationale

Equipment has a finite life and requires replacement on a regular basis.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 8 - Vehicle Replacement

Continue the vehicle replacement program.


Initiatives
  • Modeling Sustainability
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

Current fleet of five vehicles were purchase in the mid-80s and have exceed their life expectancy.  Replacement value of vehicle fleet is $70K with the average expected life of 10 years.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 9 - Reorganize Staff Structure

Establish a classification between Custodian I and Custodian II.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

Provide a pathway for upward mobility within the custodial department and to enhance the operations of the department.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 10 - Substitutes

Increase the budget for custodial substitutes.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

When a custodian is absent a substitute is required.  On average each custodian accrues 96 hours of vacation and 96 hours of sick leave annually. Cost for substitutes for this amount of time is $64K.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 11 - Waste

Increase the diversion rate of our waste stream.


Initiatives
  • Modeling Sustainability

Supporting Rationale

In efforts to support the District's sustainability initiatives the custodial department will work with the campus through education and implementation of recycling programs and waste management. This will also reduce our waste disposal cost as our diversion rates increase.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Requested Non-Financial Resources

Need assistance from Human Resources to create new classification.

Current Financial Resources

 

 

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Custodial Services Personnel 110002101653000 52368 $0.00 $25,661.00
Hire Two Student Assistants for Recycling Much research has shown that students who are employed on campus have a much higher rate of success in their academic careers. Target is two students for recycling program. Cost to employ two students all year is $26,970.
  • Student Equity
  • Maintaining core programs and services
  • Supports Previous Program Review Recommendations
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
  • Improving access, success, and completion of targeted student populations through the implementation of the Student Equity Plan
2 Custodial Services Personnel 110002101653000 52130 $0.00 $6,332.00
Upgrade three Custodian I positions to the new classification Provide a pathway for upward mobility within the Custodial Department and to enhance the operations of the department.
  • Maintaining core programs and services
3 Custodial Services Personnel 110002101653000 52330 $0.00 $42,365.00
Substitutes for Vacation and Sick Leaves When a custodian is absent a substitute is required. On average each custodian accrues 96 hours of vacation and 96 hours of sick leave annually.
  • Maintaining core programs and services
  • Supports Previous Program Review Recommendations
4 Custodial Personnel 110002101653000 52368 $0.00 $12,831.00
Hire One Student Assistant for Custodial Support Much research has shown that students who are employed on campus have a much higher rate of success in their academic careers. Target is one student for custodial support. Cost to employ one student all year is $13,485.
  • Student Equity
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
  • Supports Previous Program Review Recommendations
  • Improving access, success, and completion of targeted student populations through the implementation of the Student Equity Plan
5 Custodial Services Operating Expenses 110002101653000 55200 $1,500.00 $0.00
Training To send one staff to the Custodial Management Institute.
  • Maintaining core programs and services
  • Supports Previous Program Review Recommendations
  • Meeting state water use reduction requirements
6 Custodial Services 110002101653000 52130 $0.00 $17,408.00
Hire One Part-Time Custodian I (20 hours, 11 months) Due to the significant usage increase at the Skyway Center by Programs, additional custodial support is needed to maintain adequate care of the facility. Custodial staff is currently split between the Chico Center and Skyway Center.
  • Maintaining core programs and services
  • Improving support services to meet demands for online students and students attending at off-campus centers